Industries

Knowledge that supports products and production

Make manuals, processes and product knowledge practical and accessible for operators, technicians and partners.

Manufacturing

Knowledge in day-to-day work

Using the same knowledge source, you can provide answers in the moment, create training and keep instructions up to date across all markets.

01Faster training
02Fewer interruptions and less time searching
03Consistent working practices across all locations

An experienced technician explains a machine instruction to a colleague on the production floor

Manufacturing

Industry challenges

The challenges where it matters most that the right knowledge reaches people, is understood and is used.

Complex product and machinery knowledge needs to be easy to use

Manufacturing often involves large volumes of technical information about products, machinery, processes and servicing. The challenge is to make that information understandable and accessible to whoever needs it, whether an operator, technician, service employee or someone in another role.

How NXT helps

NXT can process existing manuals, technical documentation and other knowledge resources, making the content available through searchable information, instructions, questions and answers, and training materials, for example.

Benefits

Employees can find relevant technical information faster and become less dependent on a particular expert always being available.

Documentation and training need to draw on the same knowledge

When manuals, product information, instructions and training materials are managed separately, it can be difficult to keep information aligned. The same product or process may also need to be described differently for different audiences.

How NXT helps

NXT builds on your existing knowledge sources and can use them as the basis for several types of content, such as technical information, training, tests, instructions and documentation.

Benefits

You can use the same core knowledge in multiple ways and reduce the manual effort involved in creating training and information materials for different audiences.

Product knowledge needs to reach customers and service teams

As products and machinery become more advanced, the need for the right information also grows among dealers, technicians, service organisations and customers, for example.

How NXT helps

The same knowledge base can be tailored to different audiences and used for product training, service information, questions and answers, and instructions, for example.

Benefits

You can make product knowledge more accessible throughout the value chain and give different audiences the information they need without requiring everyone to work through the full technical documentation.

Make your knowledge usable

Start with the knowledge you already have and the needs of your industry. We will show you how NXT can support your day-to-day work.

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